Its OK to ask for help!

Everyone will need help through different points in their lives and there is absolutely nothing wrong with asking for help when you need it.
Here are some numbers that may be helpful if you think you are needing to talk to someone about how you are feeling or what might be happening for you.
All of the below numbers have specialists ready to listen, provide advice and keep your conversations under strict confidence.

Are you being or do you know someone who is being bullied?

Bullying is not OK, it can be helpful to talk to someone about how you’re feeling. You could talk to a teacher, a parent or a friend. If you are not sure how you are feeling about it or who to talk to here are some numbers and websites that have people willing to help.

Youthline (Counselling) – 0800 376633

Lifeline (24hour Counselling) – 0800 543354

Kids Line – 0800 543754

Nga Hau E Wha (Youth Info Text Service) – 022 1667830

What’s up (Help for NZ kids aged 5–18) – 0800 WHAT’S UP (942878)

Need to talk (Counselling helpline) – 1737 (phone or text)

Music Help (Wellbeing Service) – 0508 MUSIC HELP

Websites –


Are you feeling down or do you know someone who may be feeling low?

It is OK to talk about it, you don’t need to be alone and there are people willing to help you. If you are worried about someone, acknowledge their pain, encourage them to keep talking and let them know that help is available. Here are some numbers and websites that could be helpful:

Depression Helpline – 0800 111757

Depression and Anxiety – 4202 (text)

The Lowdown – 5626 (text)

Voyagers (Child and adolescent mental health service) – 0800 774545

Supporting Families in Mental Illness – 0800 326773

Suicide prevention Helpline – 0508 Tautoko (828865)

Websites –


Are you OK (Family Violence Information Line) – 0800 456450

Bay of Plenty Sexual Assault Support Service (BOPSASS)– 0800 227 233

Health Line (Talk to a Nurse) – 0800 111 757

Outline (LGBTIQA peer support line) – 0800 OUTLINE

Parent Line (for parents/whanau seeking support) – 0800 568856

Pregnancy Counselling Service – 0800 PREGNANT (773462)

Sexual Health Clinic – 0800 SAFE LOVE

Shine (Domestic Violence Helpline) – 0508 744633            

Victim support line (Assistance for victims of a crime) – 0800 VICTIM

0508MUSICHELP – The Wellbeing Service is a 24/7 online, on the phone and in-person counselling service fully funded by the NZ Music Foundation and provided free of charge to those in the Kiwi music community who can’t access the help they need due to hardship and other circumstances. Call 0508 MUSICHELP.

Alcohol and Drug Helpline – 0800 787 797 or online chat

Anxiety phone line – 08002694389 (0800 ANXIETY)

Gambling Helpline – 0800 654 655

Quit Line – 0800 778 778 smoking cessation help

Rape Crisis – 0800 883 300 (for support after rape or sexual assault)

Senior line – 0800 725 463 A free information service for older people

Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence)

Vagus Line – 0800 56 76 666 (Mon, Wed, Fri 12 noon – 2pm). Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence

Women’s Refuge Crisis Line – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)



Respectful Relationships


We all want to have respectful relationships. Please take a look at the White Ribbon Toolbox for more information and download the various guides available:

Raising Boys Who Respect

Respectful Sexual Relationships

Start With Respect

Step Up, Stop Violence

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